Privacy Policy
Effective Date: 05th November 2024
Last Updated: 23th April 2025
This Privacy Policy explains how Tecnovice Technologies Ltd (“we,” “us,” or “our”) collects, uses, and protects your personal data when you use the DimplesPay mobile application and website (collectively, the “Platform”).
DimplesPay is a product of Tecnovice Technologies Ltd, a registered financial technology company based in Cameroon.
1. Information We Collect
We may collect the following types of data:
- Personal Identifiable Information (PII): Full name, email address, phone number, address, national ID/passport (where required for KYC).
- Financial Information: Card number, wallet balance, top-up and transaction history.
- Device Information: IP address, mobile device ID, operating system, and app usage data.
- Location Data: Only when necessary for fraud detection and transaction verification.
2. How We Use Your Data
We use your data to:
- Verify your identity and prevent fraud
- Create and manage your DimplesPay account and virtual card
- Process transactions and notify you of activity
- Improve user experience and develop new features
- Send important updates, alerts, and promotional messages (with your consent)
3. Data Sharing
We do not sell your personal data. We may share it only with:
- Service Providers: Payment processors, card issuers, and compliance partners
- Legal Authorities: Where required by law or legal process
- Third Parties: Only with your explicit consent
4. Data Security
We use SSL encryption, two-factor authentication, secure data storage, and access control measures to protect your data.
5. User Rights
You have the right to:
- Access, correct, or delete your personal data
- Withdraw consent at any time
- Contact our support team to request any of the above: support@dimplespay.com
6. Children’s Privacy
DimplesPay is not intended for users under the age of 18. We do not knowingly collect data from children.
7. Updates to This Policy
We may update this Privacy Policy from time to time. We’ll notify you of any major changes via the app or your registered email.
8. Contact Us
Tecnovice Technologies Ltd
Checkpoint Molyko Opposite Stadium - Buea, Cameroon
Email: support@dimplespay.com
Website: https://www.dimplespay.com
